Faqs

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Vendors Guide

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Store is the place where seller will showcase all his products in a interactive design. By the store a customer will get seller’s product, contact information, store location, and all other information in one view. seller will see the page by navigating toSeller DashboardView My Store .

 

Store banner will represent seller products concept by one big image. Seller could use a good visual interactive image to grab the attention of customer. Seller will set the image from Seller DashboardSetting page.

 

Seller could link every social network with his store by link up with them. Mytindahan store has simple view and easy to link up format with store setting for the sellers.

 

Seller well set his comfortable payment method for the store. Store setting has simple payment method setting option for sellers.

 

For better contact between seller and customer store settings has contact information insert form combined of phone number, email address, physical location information and location map.

 

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Other Options

Visibility: The visibility option defines the privacy of the product. By default “Catalog and Search” is selected. But if you want the product to only appear on category listing page, search results or want to list as a hidden product, then you can select the option respectively.

If seller selects any other option than Catalog and Search then the product will not appear on the site other than the store page.

Purchase Note: If you want the customer to receive a custom message right after purchasing the product, you can paste that in the box.

Reviews: If the vendor does not want to receive reviews for the product from the customers, he can turn it on or off.

 

Check this video on how to add products with options like size and color.

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Although sellers can use Per Product or Per Quantity based shipping, we encourage sellers to use the Per State (Province) method.

To do it:

  1. Enable shipping if you want to use Mytindahan shipping feature. If the seller does not check this option, Mytindahan shipping feature will not work for this store.
  2. Set the shipping fee per province/state.

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It could be a very good business policy to give some coupon to customer. Seller could give the coupon for special customers of in a special offer.

cupon-view

To create coupon navigate to Seller DashboardCoupon and click “add new coupon”. Insert name, type, product name that the coupon for, add any neccessery then click add coupon button.

cupon-add

Fixed Amount Discount coupon mean when a customer use the coupon he will get a fixed amount discount that mentioned on the coupon. Whatever his total order amount is he will get the same amount discount.

cupon-fiexd

Product Percentage Discount mean when a customer use the coupon in his order then he will get a discount depends on his order total amount. He will get a discount of percentage that mentioned on the coupon of his total order.

cupon-percent

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Seller will get mail notification in every order of his product. He would get a no-reply message from Mytindahan system instantly after a order.

Order page displays the order detail in list. This page shows order number, order total amount, order status, customer details, order date and order action. you could view order farther details manage order status and delete order from order action.

 

Seller could view and process order status from the order listing. He could complete the order from the action.

 

Seller could add note to an order and set the note for customer of private. For customer note, the customer will get e-mail notification for every note added. And for the private note only seller will get the e-mail notification.

 

Seller could manage download permission if the product is downloadable. He could add or delete download file and control access to download the file.

 

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