About Mytindahan.net Marketplace (2)
Mytindahan.net started in August 2009 as an online grocery store in Cebu City, Philippines.
Owners, Marissa and Christopher Sapong aimed to serve overseas customers who want to buy groceries for their friends and relatives in Metro Cebu. In early 2015 the couple transferred the online grocery to a new domain Groceremit.com and restructure Mytindahan.net as an online marketplace. With this new platform, we can now accept sellers from around the country to set-up a store with us and buyers can buy from different sellers at a time.
Mytindahan.net is one of the winners of Kapamilya Negosyo Na business plan making contest organized by the University of San Carlos College of Commerce Alumni Association in partnership with ABS-CBN’s radio station dyAB1512 and the Department of Labor and Employment.
We are also one of the finalists for the 5th Business in Development Challenge Philippines organized by the Philippine Business for Social Progress and Citi Foundation.
In early 2016, the grocery products have been added back to Mytindahan.net so that customers will only access to one site.
Customers FAQ / crsshopterms & Condition (7)
Buy from several sellers in our marketplace and checkout at once.
1.) Search Product using the Search Box or using the Product Categories.
2.) Add products to your cart.
3.) Proceed to checkout
- Enter your billing address
- Enter your delivery address correctly.
- Review the delivery/shipping fee.
- If you buy items from several vendors, shipping fee will be consolidated.
- Choose your desired payment option.
- Click Place Order to submit your order.
Currently, we accept:
When a buyer submits an order, an email will also be sent automatically to the seller of the products being ordered to process the delivery.
Sellers will ship through a trackable shipping company like LBC & JRS Express.
Note: Orders with groceries and selected items that are to be delivered within Metro Cebu are personally done by Mytindahan.net rider.
As part of our documentation and verification procedure for first time delivery receiver (order recipient), we will be taking photo of the receiver upon delivery.
We strongly encourage you to contact your seller if you have concern about the delivered item. Upon receipt please inspect your items, you can apply for returns before your payment is released to the seller. Please note that once you confirm the delivery, the Guarantee period ends.
Vendors FAQ (7)
Open your own online store.
Our marketplace and your personal store will look good in any devices so that customers can shop whenever and wherever they are.
Easy Vendor’s Dashboard
It’s here where you manage your products, see pending orders, read notifications from Mytindahan.net admin, view reports, and request for payouts.
Vendors have the convenience of setting their individual shipping/delivery rates and fulfill the delivery of the order in whatever shipping options they will use.
Receive your payment.
Verified Vendors will receive the payment in their Paypal account or PayMaya account within 24 hours the order has been placed. Unverified Vendors will receive it within 3 days.
Fair and simple pricing!
Just a minimal monthly fee base on the subscription plan that fit for your online selling needs and a service charge (processing fee) when you made a sale.
- If you do not have a user account with Mytindahan.net, just click the Sign Up link in the upper right portion of our website. Currently, we only allow registration through your Facebook account.
- If you already have an account with us, just click your Name on the top then click the link My Account. In your account page, please find and click the button Become a Vendor and fill in the necessary information needed.
- Your account will be activated instantly but posting of products needs to be reviewed by Mytindahan admin within 24hours. Products posted by Verified Vendors however are automatically approved.
Fair & simple pricing
We now collect a monthly subscription fee because we have observed that vendors are not taking their accounts seriously when it’s free. You can choose a subscription package base on your selling needs. A Service Charge Fee is also being charged when you made a sale. Service Charge is for operation-related costs in processing the transfer of payments. The default Service Fee is 5% but is flexible depending on the vendor’s primary products.
We encourage vendors to get verified by submitting the following minimum requirements:
|TYPE||REQUIREMENTS (scanned copies of)|
||1 valid Government issued ID, Proof of billing, DTI/SEC Certificate & a Facebook account created at least 6 months ago.|
||Verified Vendor +
Package: Growing Business or Booming Enterprise
Note: These documents will be kept with confidentiality and will not be shared to any third party.
As a Verified Vendor:
- Auto-approval in posting your products.
- You will gain more buyers confidence.
- Your products will instantly be approved upon posting.
A a Featured Vendor, your store and products will be given more highlights.
- Will be listed in our Home page
- Will be included in our monthly newsletter.
- Will be shared in our social media account for more audience and potential customers.
Receive your payment.
Vendors will receive the payment for the sales of their products within 24 hours through:
- BPI Fund Transfer
- Cash Pick-up
*Any fund transfer fees will be shouldered by the vendor.
Since Mytindahan.net’s primary products are grocery items, we want to have no conflict with our vendors. Thus, we only allow vendors to post non-grocery items.
Vendors Guide (6)
You can find an overview of your store, page view, orders, earnings, reviews and products. There is also an announcement section. It displays all the latest notice or announcement from admin.
Seller Dashboard gives you an overall summary of your store and activities. From this dashboard you can easily manage you stores and also get quick insights. Besides that it will provide suggestions on how to make your store more appealing to your customers.
What is a store?
Store is the place where seller will showcase all his products in a interactive design. By the store a customer will get seller’s product, contact information, store location, and all other information in one view. seller will see the page by navigating to
Seller Dashboard →
View My Store .
Store banner will represent seller products concept by one big image. Seller could use a good visual interactive image to grab the attention of customer. Seller will set the image from
Seller Dashboard →
Seller could link every social network with his store by link up with them. Mytindahan store has simple view and easy to link up format with store setting for the sellers.
Seller well set his comfortable payment method for the store. Store setting has simple payment method setting option for sellers.
For better contact between seller and customer store settings has contact information insert form combined of phone number, email address, physical location information and location map.
Navigate to Seller Dashboard on the upper right side of Mytindahan.net. Click on Products and then Add NewProducts button from the top right corner. It will open a new window where you will be able to create a new product very easily by providing the most important details only.
The common information about a product are the title, price, and description. Discounted price is optional. You can even schedule discounts for a certain period of time. Just enter the starting date and end date to apply automatic discounts to your product.
Both the categories and tags have to be created by Mytindahan.net admin. The seller can only select them from the dashboard. Because allowing sellers to create categories and tags might result into duplications.
By default, category selection is singular. That is why there is a dropdown field to select a category. This should be the standard setting. Because according to Google Webmaster Guidelines and other SEO and UX best practices, it is recommended to have only one category assigned to a product. If you need to show your products based on multiple factors or for searching or sorting feature, you can use tags.
As there can be thousands of tags in a site, we have placed a searching feature on the tags field. Let’s say you need to add a tag named “gift ideas”. So if you type 3 or more characters, the tag will appear below just like Google search. So only typing “gif” will bring “Gift Ideas” you can hit the down arrow ↓ on the keyboard or click on the result to add that in the field.
After You have provided all the required information, Click on the Save Product button. It will create the product and redirect you to the product edit page, where you will be able to add more information about your product.
After you have been redirected to the product edit page, there is a option to select product type. You can select either Simple or Variable product.
Check this cool video on how to add simple Product
Inventory and variants
This section holds a bit complicated information. None of these fields are mandatory. If you do not need to add stock quantity and yours is just a simple product, then you can totally skip this section.
But if you are creating a downloadable product or selling a dress or t shirt, which has multiple sizes, then you should read this section carefully.
What is SKU?
SKU stands for Stock Keeping Unit. It should be an unique set of characters which will not match to any other product.
Enable Product Stock Management
Let’s say you have 10 pieces of the product and you don’t want to receive after orders are placed for 10 units. If you enable stock management and enter 10 in the quantity field, then after 10 units are ordered, this product will show a message that all the quantities are sold and there is no stock.
But, you might want to take some pre-orders before your next batch comes up. So you can Allow Back Order to let the customers place orders even if the product is out of stock.
If you are selling photos, music, software or any digital product, then this is the option to use. If you click on the Add File button, three more fields will be added.
The name field defines what the downloaded file name should be. We are letting you to define that because you might name the original file to something like “new-album-updated-jan-12.zip” and you want the user to download the file as “New Album”. So this option will be useful for you to serve and organize better.
If you are serving the files from your very own site, then you can click on choose file and select. But you can also serve the file from Dropbox, Google Drive or some other file hosting site you like.
Mytindahan.net Marketplace has built in feature for seller’s own shipping/delivery option. This means seller will ship the product directly to the customer using our preferred couriers JRS and LBC. If your product requires shipping/delivery, please check Enable Shipping.
Seller should configure the default shipping/delivery option for his/her store by going through Seller Dashboard >>Setting>>Shipping.
Seller can also override default shipping cost for the product.
Visibility: The visibility option defines the privacy of the product. By default “Catalog and Search” is selected. But if you want the product to only appear on category listing page, search results or want to list as a hidden product, then you can select the option respectively.
If seller selects any other option than Catalog and Search then the product will not appear on the site other than the store page.
Purchase Note: If you want the customer to receive a custom message right after purchasing the product, you can paste that in the box.
Reviews: If the vendor does not want to receive reviews for the product from the customers, he can turn it on or off.
Check this video on how to add products with options like size and color.
Although sellers can use Per Product or Per Quantity based shipping, we encourage sellers to use the Per State (Province) method.
To do it:
- Enable shipping if you want to use Mytindahan shipping feature. If the seller does not check this option, Mytindahan shipping feature will not work for this store.
- Set the shipping fee per province/state.
It could be a very good business policy to give some coupon to customer. Seller could give the coupon for special customers of in a special offer.
To create coupon navigate to
Seller Dashboard →
Coupon and click “add new coupon”. Insert name, type, product name that the coupon for, add any neccessery then click
add coupon button.
Fixed Amount Discount
Fixed Amount Discount coupon mean when a customer use the coupon he will get a fixed amount discount that mentioned on the coupon. Whatever his total order amount is he will get the same amount discount.
Product Percentage (%) Discount
Product Percentage Discount mean when a customer use the coupon in his order then he will get a discount depends on his order total amount. He will get a discount of percentage that mentioned on the coupon of his total order.
Seller will get mail notification in every order of his product. He would get a no-reply message from Mytindahan system instantly after a order.
Order page displays the order detail in list. This page shows order number, order total amount, order status, customer details, order date and order action. you could view order farther details manage order status and delete order from order action.
Seller could view and process order status from the order listing. He could complete the order from the action.
Seller could add note to an order and set the note for customer of private. For customer note, the customer will get e-mail notification for every note added. And for the private note only seller will get the e-mail notification.
Seller could manage download permission if the product is downloadable. He could add or delete download file and control access to download the file.